Terms & Conditions

Policies, Terms and Conditions:

Copyright and Trademark Notice:

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the
selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2011, ALL RIGHTS RESERVED.
You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.
No materials from this site
may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written
permission.
All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright,
trademark and other applicable laws and could result in criminal or civil penalties.

Payment Types:

We accept Visa, Master Card, Discover and Paypal. All payment types are processed through Paypal.
You do not need a Paypal account to pay by credit card using Paypal. If you choose to pay without setting up a Paypal account, simply click the check out
button in our shopping cart (not the check out with paypal button).
On the following web page choose "Don't have a PayPal account? Pay as a guest now, sign up for PayPal later" button and follow the
instructions.
We use only Paypal as a means of keeping not just ours but also are customers funds and personal information safe. To learn more about
how secure your payments are and the buyers protection you will receive through paypal click here
We don't store or see your credit card account information on ordersterlingsilver.com Multiple Product Orders: For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges (for international orders). For international orders, you will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. Links: This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site. Order Acceptance Policy: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ordersterlingsilver.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. Other Conditions: These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether ordersterlingsilver.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time. Out-of-Stock Products: We will ship your product as it becomes available. Usually, orders are shipped within one business day, or by the next business day. However, there may be times when the product you have ordered is out-of-stock or the item does not pass quality assurance checks which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. Normally, we will refund you for any items that are not shipped. Items that are not available will not affect any discounts that were applied based on quantity or the amount that you ordered. Your Privacy: We keep your personal information private and secure. When you make a purchase from our site, you provide us (through Paypal) your name, email address, address and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Paypal's secure servers protect your information using advanced encryption techniques and firewall technology. To view Paypal's privacy policies click here To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions on the ordersterlingsilver.com site. When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the ordersterlingsilver.com site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received. We may use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. Privacy on Other Web Sites: Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties. Returns and Refunds: We will issue a immediate refund of one hundred percent (100%) of the amount paid for products purchased which are out of stock or otherwise unavailable. We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date you received the product. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date you received the product. We must be notified of intent to return a product by email at support@ordersterlingsilver.com within seven (7) days of the customers receipt of the product. You will be issued a return authorization number. You must state this authorization number on a separate piece of paper with any returns. Please also provide information as to what was wrong with the product. Returned items must be in new/unused condition and include all original packing material (i.e. jewelry boxes, tags and packing materials). The customer must pay the return shipping on all returned items. Items returned to us that do not abide by our Returns and Refunds policy may be subject to a partial or non-refund. All returned items must be received at our warehouse within thirty days of the date you received the product. Please note: To prevent transmission of disease and to address the health concerns of our customers, we do not accept returns on body jewelry. Shipping Policy: Shipping Time -- Most orders received on weekdays before 2:00 PM will ship the same day, provided the product ordered is in stock. Most orders received after 2:00 PM will ship the next business day. Most Orders received before 10:30 am on Saturday will be processed the same day. Orders are not shipped on Sunday or Holidays. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability Taxes: For non tax exempt Customers we shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within New Mexico. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. Typographical Errors: In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price and ship the product or return to you the full price paid and not ship the product.